Shipping Policy

At KIIMIKO, we are committed to providing a smooth and reliable delivery experience. Each order is carefully processed and shipped through trusted fulfillment partners to ensure your products arrive safely.

1. Order Processing

All orders are processed after payment confirmation and verification of order details.

Orders are typically prepared within 1–5 business days before shipment. Processing times may vary depending on product availability, order volume, holidays, or circumstances outside of KIIMIKO's control.

Once your order has been shipped, you will receive a confirmation email containing tracking information when available.

2. Delivery Times

Delivery times may vary depending on your location, shipping method, product availability, and external factors affecting transportation.

Estimated delivery times are provided as general guidelines and are not guaranteed delivery dates.

• Standard delivery: approximately 7–25 business days
• Processing time: approximately 1–5 business days

Certain destinations may require additional time due to customs procedures, local carrier operations, or other circumstances beyond our reasonable control.

3. Order Tracking

Once your order has been shipped, tracking information will be provided whenever available.

Please note that tracking updates may take several days to appear after shipment, depending on the carrier and destination.

4. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information during checkout.

KIIMIKO cannot be held responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

5. Customs, Duties, and Taxes

Depending on your destination country, international orders may be subject to customs fees, import duties, taxes, or other charges imposed by local authorities.

Any customs duties, taxes, or additional charges required upon delivery are the responsibility of the customer unless otherwise stated by KIIMIKO.

6. Delays Beyond Our Control

While KIIMIKO works closely with trusted partners to ensure reliable delivery, some delays may occur due to circumstances beyond our control, including:

• Weather conditions.
• Customs processing.
• Carrier delays.
• Transportation disruptions.
• Public holidays or peak periods.

In such situations, KIIMIKO will make reasonable efforts to assist and provide updates whenever possible.

7. Lost or Missing Packages

If your tracking information indicates that your order has been delivered but you have not received it, please contact our support team.

KIIMIKO will work with you and the shipping carrier to investigate the situation and provide assistance where possible.

8. Contact Information